How can I help you?
It depends on the problem and what you need. 27 years of consultancy, contracts and employment has provided me with expertise and experience in a wide range of digital, projects and organisational challenges. I know what I can do well (and what to leave alone) and I’m well prepared to roll up my sleeves and get it done, whatever it takes.
The options below give you a flavour of what might help but do reach out for a chat - I’ll look forward to a coffee over Zoom! I’ll never sell an assignment for the sake of it.
Every challenge is different but these might give you a starting point…
Why digital strategy matters…
Defining and committing to a digital strategy helps you make consistent choices and better decisions. Clarifying your ‘must have’ capabilities (knowing your key outcomes and outputs) then mapping how you get there for each one and ironing out the pain points (a Jobs to be Done atlas and user journeys helps here) helps identify the opportunities. Then you can ensure you have the right tool (set up the right way) and right data to support you in your journey, fulfil your capabilities and meet the intentions of your strategy (organisational as well as digital).
Digital strategy and a plan
Know where you’re going and why
Digital Strategies can be straightforward and hugely beneficial in supporting your decision making and enabling digital to work well for you so you spend money on the right things. No dusty documents - just clear actionable resources.
AI
Make AI work for you, clearly and safely
AI evolves fast so how can you take advantage in a practical, safe and sustainable way? Know what it offers, what you might benefit from and how the two fit together - because knowledge on its own is overwhelming and you deserve support.
Information management
Are you struggling to find things?
Imagine an Information System where you instinctively knew where to file things and how to find them, cross organisation. Whether Sharepoint/Google or your comms channels, there is a better way.
Data protection and cybersecurity
Is it safe and are you compliant?
Don’t lose sleep over data protection and cybersecurity - a few clear policies, some training and straightforward principles and processes will keep you safe.
Why do we do it like this? (How we work)
Overcome the frustrations by finding a smarter way to do things
Your organisation has grown and changed. Processes have adapted, tools have come and gone. And right now it feels an expensive mess. Define a better way of doing things (you might save money in the process).
Our project is spiralling… (or we don’t know where to start)
Projects need a methodology and a structure
There’s almost always too much to do so it’s tempting to take shortcuts. But you can get back on track with a clear brief, a plan and some disciplines alongside a passionate project and change manager (that would be me!).
Training and skills
Know what to do and how
Tools work better if we know how to use them. Keep it simple with the right training and support that engages and enables your team
Database
Make the tool work for you and be clear what it’s for
So much data but why does the system always underperform? Get clear on what your database is for, how to use it well and how to keep it performing at its best.
Technical support
When you need it to just work
We can’t (and shouldn’t) do everything. A tech support (or Managed Services) Partner is key to the core systems running smoothly in the background. Find a good one (I can help) and feel more comfortable the tech will work.
Governance
Oversight and controls
It’s not just policy, it’s also roles and structures. Find a Governance fit for you and how you can move from where you are to where you need to be.
The right resources
What do we actually need to be sustainable
Your organisation has grown and changed. You might be spending money on the wrong things or lack key skills. Why not check in and see what a fresh look ‘looks like’?
I’m just stuck
Fancy a chat?
Digital can seem overwhelming but you can tackle this in bite sized chunks. Why not reach out for a chat and see if we can make the digital fears start to fade away.
Doing things better and doing better things, with less pain and a clear path. The best place to start is where you are right now.
Digital is a menu of choices - build it out block by block and in no time at all, things will feel easier and your organisation will be more effective.
